Borrowing, Returning, & Fees
Borrowing Patron Responsibilities
- It is the responsibility of the patron to prove residency.
- Patrons accept responsibility for materials borrowed from Cooperative libraries and agree to abide by the rules of each library, to pay all fines and damages charged to the patron or to their dependents, and to immediately report a change of address and the loss or theft of the card.
REV. 11/2020
New Library Cards
To obtain a card at the Largo Public Library, a patron must be a Pinellas County resident or property owner and provide a valid Florida driver's license, Florida identification card, or picture ID with their name and current address. Library staff may access the Pinellas County Tax Collector's database to verify property information, however some condominiums and mobile homes are not registered in the database. If the picture identification does not indicate the patron's current local address, one of the following must also be presented:
- a current TRIM notice or tax bill
- a printed long-term lease (over 7 months) on property within the Cooperative area
- a deed to property in the Cooperative area
- a vehicle/mobile home registration or title (for the current year)
- a homestead exemption form
- a voter's registration card
- a current utility bill (electric, water, cable) - ONLY if non-current ID is from Florida
- insurance information with name and current address - ONLY if non-current ID is from Florida
- recently postmarked mail - ONLY if non-current ID is from Florida
Juvenile cards issued to children under the age of 18. In addition, the following guidelines apply:
- Children under the age of 16 must have a parent or guardian present who must provide photo ID with the current Pinellas County address (see the New Adult Library Cards section for the list of approved identification).
- DVD checkout is allowed on a child card at the parent's discretion. Grandparents must be legal guardians to acquire a card for a grandchild. Legal guardians must show guardianship papers.
- Library cards are issued to children 16 and older who can provide photo ID with their current Pinellas County address such as a Florida Driver's License or state ID.
- The parent or guardian listed on juvenile accounts is responsible for all library fines and materials.
3 for Me Cards
3 for Me is a countywide project for children and teens ages 4 – 17 residing in Pinellas County. The goal of this program is to provide children and teens equal access to reading materials and information.
- 3 for Me cards have a 3-book checkout limit, access to all eResources, and computer access; no games, DVDs or special items.
- There is no limit to the types of books that can be checked out.
- Holds are not allowed.
- 3 for Me cards have a one year expiration and can be used countywide.
- Children sign up using name, date of birth and contact information – no ID or parent or guardian signature required.
REV 11/2020
PPLC Fee-Based Cards
PPLC Visitor Cards
PPLC Visitor Cards are available for purchase for patrons who do not qualify to obtain a resident card and do not live in a reciprocating county.
- Visitor cards are $25.00 for three months or $50.00 for six months.
- A white paid card is issued, and the card can be used at all Pinellas County libraries.
- Patrons who are purchasing a 3-month or 6-month visitor card must show a current ID, but do not have to show any documentation with the address they are staying at locally.
Residents of cities that have not joined the Pinellas Public Library Cooperative may apply for library cards at the cost of $100.00 per household.
- These cards are white and are good for a period of one year from date paid.
- Each member of the household may get a card provided their identification shows the same address.
- A written receipt will be provided to the applicant to submit to their municipality for reimbursement:
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- Belleair, $80.00, Town of Belleair: 727-588-3769
- Active or retired military personnel are eligible for full refund ($100). Provide copy of military ID when applying for reimbursement, along with receipt and "Application for Refund" form.
- Belleair, $80.00, Town of Belleair: 727-588-3769
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- Belleair Beach, $50.00, Belleair City Hall: 727-595-4646
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- Belleair Bluffs, $100.00, Belleair Bluffs City Hall: 727-584-2151
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- Belleair Shores, no reimbursement, 727-593-9296
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- Indian Shores, $75.00, Municipal Center: 727-424-7767
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- Kenneth City, $100.00, Town Hall: 727-498-8948
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- South Pasadena, after payment of $25 to South Pasadena City Hall at 7047 Sunset Drive South the voucher can be used at St. Pete Beach Library to get a library card. City Hall: 727-347-4171.
REV 11/2020
Lost Library Cards & Renewing a Library Card
Lost Cards
Patrons must show a picture ID to replace their library card. The ID does not have to have the correct address in order to issue a replacement card, nor do fines need to be paid (unless the card has expired). If the card has not expired, the cost is $1.00 for a replacement card.
For their protection, a picture ID must be presented by patron's picking up lost cards that have been turned in to the library.
Renewing a Library Card
Standard library cards expire after 3 years. To renew a library card a patron must bring in a picture ID with their name and current address on it, or if their ID is not current, one of the following:
- a current TRIM notice or tax bill
- a current utility bill (electric, water, cable) - ONLY IF NONCURRENT ID IS FROM FLORIDA
- a printed long-term lease (over 7 months) on property within the Cooperative area
- a deed to property in the Cooperative area
- a vehicle/mobile home registration or title (for the current year)
- a homestead exemption form
- a voter's registration card
REV 11/2020
Confidentiality of Records
The Largo Public Library's intent is to protect the privacy of library patrons. As such, the library maintains only a minimum number of records. In accordance with Florida State Statute 257.261, the Largo Public Library will not disclose records or other information that identifies a user of library services as requesting or obtaining specific materials or services or otherwise using the library.
Library patron records may be disclosed only under the following circumstances:
- Under a proper judicial order. If a court order, search warrant, or subpoena is issued, the library will consult the City of Largo's Attorney's Office before complying.
- For the purposes of collecting fines or recovering library materials, the library may disclose information to:
1. the library patron name in the record,
2. in the case of a library patron less than 16 years of age, the parent, or guardian of that patron named in the record,
3. any entity that collects fines on behalf of the library,4. Largo law enforcement officials, and
5. judicial officials
Anyone violating the statute is guilty of a misdemeanor of the second degree.
Privacy Statement
The Largo Public Library is concerned with safeguarding your privacy and will only disclose your records as required to do so by law. Under the USA Patriot Act, the library must comply with court orders for library patron records. Records may include materials used and PC, Internet, and email records. The law may prohibit staff from informing you of such a search. Please contact your federal legislators if you have questions about this law.
REV 11/2020
Overdue Notice Schedule
- "Almost overdue" reminder notice: sent out two (2) days before item(s) are due if the patron has email as their notification option.
- First Overdue notice:
- sent five (5) days after item(s) become overdue
- Notices are sent per the patron's notification option selection: telephone, email,SMS-Text or mail
- Telephone call is considered successful if the automated system (iTiva) is answered by machine, child, etc.
- If iTiva is unable to complete phone call after 3 tries, a paper notice is generated
- This notice includes the price of the item and a $5 processing charge.
- This is always mailed.
- The billing notice reads:
- THIS IS A BILL: Your account has been charged for not returning the listed item(s). If the item(s) are lost, please pay the fees as described below. When the item(s) are returned in good condition you will not be charged overdue fees. If your account is not cleared within 45 days, some libraries may report your account status to a collection agency, with an additional $12 service charge added to your account. Please contact the billing library for additional information.
- Billed accounts (if Lost/Damaged items total $35 or more) will be submitted 45 days past the due date. Once the account is sent to the collection agency, Unique Management Services, Inc., the $12 collection fee cannot be waived.
Overdue notices are sent as a courtesy. The ultimate responsibility for overdue materials lies with the patron.
REV 10/2021
Loan Periods, Checkout Limits, Renewal Limits and Request Limits
Based upon patron usage and collection size, the Library may place limits on the number of certain types of items and the total number of library items that an individual patron may have checked out at a given moment. Likewise, the Largo Public Library determines and regulates the loan periods and renewals of library materials.
Loan Periods
- 1-Week Period:
- DVDs
- Blu-Ray
- Electronic Games (Wii)
- Computer Games
- 2-Week Period:
- New Books
- New Large Print
- Music CDs
- Magazines
- 4-Week Period:
- Books
- Educational Toys
- Audiobooks
A total of 50 items may be borrowed, of the following limits:
- 25 DVDs
- 25 Blu-Ray
- 25 Music CDs
- 25 Audiobooks
- 2 Electronic Games (Wii)
- 3 time renewal limit on all items - unless item has been requested by another patron
- No renewal if item is requested by other patron(s)
- 25 total requests
- 8 DVD requests
- 6 Blu-Ray requests
- 2 Electronic Games (Wii)
REV 11/2020
Drive-Through & After Hours Item Return
Largo Public Library offers a full-service drive through window.
- This window is staffed by a library employee during regular library hours.
- Patrons may return items, pick up holds, pay library fines and obtain/renew library accounts.
- Patrons may only pick up hold requests at the drive through if they have specifically requested them to be sent there or if they have phoned in advance to request that the items be transferred to the drive through.
- If the patron does not select drive-through as the pick up location, staff member may not leave drive-through to get holds from front hold shelf.
After the Library closes the Drive-Through functions as an overnight book drop. Items placed in the book drop after hours are checked in the next morning.
- Items returned the following day after the due date will not accrue overdue fines if they are returned before the library closes that next day.
- Any type of item may be returned in the book drop, including DVDs, and items from other libraries.
- Exceptions are any item that bears a notice specifically asking for it NOT to be returned in the book drop, or asking for it to be returned to a specific service desk.
REV 11/2020
Renewing an Item
There are several different methods that patrons can use to renew library material:
- In person at the library; item does not need to be present.
- Call 727-587-6715 during library operating hours and speak with staff.
- Through the online catalog with their library account number and PIN.
- Automated Telephone System 727-286-6894 or 727-587-6715, option #3.
- This service is available 24-hours per day, 7 days per week.
- Through the Cloud Library App.
- Through the Pinellas Public Library Cooperative (PPLC) App.
Renewals performed in any manner have the following conditions:
- Three renewals per item, as long as item is NOT requested by another patron.
- If an item is requested by another patron, the item cannot be renewed.
REV 11/2020
Reciprocal Borrowing
Reciprocal Borrowing libraries who are members of Tampa Bay Library Consortium's (TBLC) reciprocal borrowing agreement have agreed to allow walk-in patrons to check out materials free of charge from any participating library.
- The barcode from the patron's home library card will be entered into Largo's database.
- A PPLC library card will not be issued to reciprocal patrons.
- a current TRIM notice or tax bill
- a current utility bill (electric, water, cable)
- a printed long-term lease
- a deed to property
- a vehicle/mobile home registration or title (for the current year)
- a homestead exemption form
- a voter's registration card
Patrons who have Indian Rocks Beach library cards AND live in Indian Rocks Beach are considered reciprocal borrowers and their IRB cards may be registered in Largo's database. If they have a library card from Indian Rocks Beach but live in Indian Shores, they are not considered reciprocal borrowers and must pay for a $100 PPLC Annual Fee card.
Reciprocal borrowers do not have access to eBooks/eAudiobooks, etc. through PPLC nor access to library databases.
Libraries participating in Reciprocal Borrowing with PPLC:
- Citrus Citrus County Public Library
- DeSoto County Public Library
- Glades County Public Library
- Hardee County Public Library
- Hernando County Public Library System
- Heartland Library Cooperative
- Highlands County Library System
- Hillsborough County
- Bruton Memorial Library
- Tampa Hillsborough County Public Library
- Temple Terrace Public Library
- Manatee
- Manatee County Public Library
- State College of Florida- Manatee-Sarasota
- Pasco
- New Port Richey Public Library
- Pasco County Library System
- Polk
- Auburndale Public Library
- Bartow Public Library
- Dundee Public Library,
- Eagle Lake Public Library
- Fort Meade Public Library
- Haines City Public Library
- Lake Alfred Public Library
- Lake Wales Public Library
- Lakeland Public Library
- Latt Maxcy Memorial Library
- Mulberry Public Library
- Polk City Community Library
- Polk County Library Cooperative
- Winter Haven Public Library
- Sarasota: Sarasota County Library System
- Sumter: Sumter County Library System
REV 11/2020
Fees
- PPLC Annual Fee Library Card, $100.00
- PPLC Visitor Fee Library Card, $25 (3-month), $50 (6-month)
- Lost Library and Computer Use Cards (not expired): $1.00
- Lost or Damaged Library Materials, LIST PRICE +$5.00 processing fee
- Missing Audio CD, $8.00 (if replacement available to order)
- Missing DVD Box, $2.00
- Damaged or removed RFID Tag, $2.00
- Missing Plastic Cover, $2.50
- Read and Play Kits
- $5 per book
- $15 per non-book item
- $50 per kit
- Faxing, $1.00 per page Continental US only. Cannot receive fax
- Printing/Photocopying
- $0.10 for black/white
- $0.50 for color
- USB Drives, $5.00 (Limit 2 per person)
- Earbuds, $1.00 (Limit 2 per person)
- Library Tote Bags, $1.75
Suspension of Library Use and Borrowing Privileges
The use of the library or its services may be limited for due cause. The following will result in the loss of borrowing privileges:
- failure to return library materials,
- unpaid Lost items, or
- destruction of library materials
Largo Public Library reserves the right to suspend library borrowing privileges for extensive or repeated damage to library materials. Parents/guardians are responsible for materials checked out on their minor children's cards.
REV 1/2023
Lost or Damaged Materials
When an item is lost, the patron is charged for the item. As set forth in the City of Largo Fee Ordinance, the amount charged is determined by one of the following methods:
- the list price as stated in the bibliographic database,
- the current retail price, or
- the price determined by the librarian (usually in the case of an item that is part of a set or is out of print)
Patrons may not purchase replacements or substitutions from outside vendors in lieu of payment. Largo Public Library does not issue refunds once an item is paid for. If the patron finds the paid for item, they may keep it or give it back to the library to add back into the collection.
Damaged Materials:
- Damage is assessed by library staff and a determination is made as to whether the materials can be repaired or must be replaced.
- Written notice is sent to the patron, via email or mail, stating the damage done along with photographs of the item, and advising the patron as to the replacement cost.
- These items will be held for thirty (30) days for the patron to view.
- Patrons may take possession of the damaged materials if the full replacement cost is paid.
- If there is no response to this notice, the item will be discarded.
When cooperative materials are lost or damaged, the item is sent to the owning library who then evaluates the damage and determines whether the patron will be charged. They will contact the patron with this information.
REV 11/2020